Metropolitan Mediation Services Juvenile Court Program

Consumer Mediation Program

MMS Home Page

DRAFT: Consumer referral information.

Metropolitan Mediation Services (MMS) provides the service of neutrals to resolve consumer related conflicts in matters referred by courts or community agencies. Consumers and merchants are also welcome to call us directly and MMS will help to facilitate settlements to their conflicts. These can be matters involving rental or purchases of goods or services. Examples of consumer matters in which we can provide mediation services include:

In store services, such as dry cleaners or repair shops.

Home services, such as home repairs or improvements.

Purchase and sales of any consumer goods, including appliances, clothing, electronics, etc.

Landlord - Tenant matters.

Leased furniture or equipment.

... and many others.

If you wish to consult with a staff person from Metropolitan Mediation services regarding a consumer conflict, please call us at:

617-241-0300 and ask for the consumer mediation coordinator, or, your can email us at consumer@metromediation.org

MMS received funding through a "Face to Face Consumer Mediation Program" from the Massachusetts Office of the Attorney General.

Consumer Links:

Consumer Mediation Program

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